Privacy Policy

Last updated: 22 October 2026

GTA Junk and Property Cleanout Inc. ("we", "us") provides junk removal and property cleanout services across the Greater Toronto Area. This policy explains what personal information we collect, why we collect it, who we share it with, and what you can ask us to do with it.

We handle this under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Who is responsible

GTA Junk and Property Cleanout Inc., an Ontario corporation (no. 1001748763), operating from Etobicoke, Ontario. We are a service-area business and do not publish a street address. You can reach us on (416) 659-5401 or at gtajunkandpropertycleanout@gmail.com.

2. What we collect

When you contact us or request a quote

• Your name, phone number and (if you give it) email address
• The property's city or address
• Details about the job — property size, service needed, timeline, access notes
• Your role, where relevant (executor, family member, agent, property manager)
• Anything else you choose to tell us in the notes field or on the phone

Photographs and video of your property

Our quote forms and our See Your Price tool let you upload photographs or video of the space to be cleared. These images may show the inside of a home and its contents. We treat them as confidential. They are used only to prepare your quote and plan the work.

When you visit this website

We use Google Analytics 4 to understand how the site is used. This places cookies in your browser and collects:

• Pages viewed, time on page, and how you arrived at the site
• Approximate location (city level), device type and browser
• A truncated IP address
• Interactions such as clicking our phone number or submitting a form

This is aggregate behavioural data. We do not use it to identify you personally, and we have not enabled Google Signals or advertising personalisation features that would link it to a Google account.

When we complete a job

We keep a record of the work, the address, the price agreed and the invoice, as any business must for tax and accounting purposes.

3. Why we collect it

4. Consent

When you submit a form, call us, or send us photographs, you are consenting to us using that information to respond and to carry out the work. You can withdraw consent at any time by contacting us, though we may then be unable to provide the service.

For website analytics we rely on implied consent, supported by the notice shown when you first visit and by this policy. You can opt out at any time — see section 7.

5. Who we share it with

We do not sell your personal information, and we do not share it for anyone else's marketing.

We use a small number of service providers who process data on our behalf:

We may also share information where we are legally required to — for example with the Ministry of the Environment, Conservation and Parks in connection with our waste carrier registration, or with CRA for tax purposes.

6. How long we keep it

• Enquiries that do not become jobs: up to 12 months, then deleted
• Photographs and video: deleted within 90 days of the job finishing, or within 90 days of a quote being declined
• Job and invoice records: 7 years, as required for Canadian tax purposes
• Website analytics: retained by Google Analytics on its standard retention period

7. Cookies and how to opt out

This site uses only analytics cookies set by Google Analytics. We do not use advertising or tracking cookies for profiling, and we do not run third-party advertising cookies on this site.

You can opt out in any of these ways:

• Install the Google Analytics Opt-out Browser Add-on
• Block or delete cookies in your browser settings
• Use your browser's private or incognito mode

Opting out does not affect your ability to use this site or to contact us.

8. Photographs of your property — our commitments

• We never publish photographs of your property, your belongings or your address without your written permission
• We do not photograph or post anything from a hoarding or estate job, at all, unless you specifically ask us to
• Before-and-after images used in our marketing are only ever published with the property owner's explicit consent
• Crews are instructed not to share job photographs on personal social media

9. Your rights

Under PIPEDA you can ask us to:

• Tell you what personal information we hold about you
• Correct anything that is wrong
• Delete information we no longer need to keep
• Withdraw your consent to our using it

Contact us on (416) 659-5401 or at gtajunkandpropertycleanout@gmail.com. We will respond within 30 days. There is no charge.

10. Security

Form submissions are transmitted over an encrypted connection (HTTPS) and stored in access-controlled accounts. Access is limited to the owner and any crew member who needs it to do the job. No system is perfectly secure, and we do not claim otherwise — but we keep the amount of personal information we hold deliberately small, which is the most effective protection available to a business of our size.

11. Children

Our services are sold to adults. We do not knowingly collect personal information from anyone under 18.

12. Changes to this policy

If we change how we handle personal information we will update this page and change the date at the top.

13. Complaints

If you are unhappy with how we have handled your information, contact us first and we will try to put it right. If you are still not satisfied, you can complain to the Office of the Privacy Commissioner of Canada.